Term and Conditions

Welcome to J. Valentine Official Shop. These Terms and Conditions govern your use of our website and your purchases of our avant-garde fashion pieces. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully.

At J. Valentine, we’ve curated not just fashion, but an entire experience that honors your individuality. Our terms reflect our commitment to transparency, quality, and your satisfaction as a valued customer.

1. Acceptance of Terms

By accessing, browsing, or purchasing from jvalentinedeals.com (the “Site”), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Site or purchase our products.

2. User Obligations and Responsibilities

Account Information

When creating an account or making a purchase, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Prohibited Activities

You agree not to:

• Use the Site for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or other users’ accounts
• Use automated systems or software to extract data from our Site
• Interfere with or disrupt the integrity or performance of the Site
• Submit false or misleading information
• Infringe upon our intellectual property rights or the rights of others

Age Requirement

You must be at least 18 years old to purchase from our Site or have the consent of a parent or guardian.

3. Products and Services Description

Product Information

J. Valentine specializes in avant-garde fashion including but not limited to: ACCESSORIES, Belts, Bodysuit, BOTTOMS, Caged, Catsuits, Dusters, Gloves, Hats, Jackets, Leg warmers, Masks, ONE PIECES, OUTERWEAR, Pants, Shorts, Skirts, and Tank tops.

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors, textures, or details will exactly match the physical product.

Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. If a product becomes unavailable after you place an order, we will notify you and refund any payments made for that item.

Final Sale Items

4. Orders and Payment Terms

Order Process

Placing an item in your cart does not reserve that item. An order is only confirmed when we send you an order confirmation email. We reserve the right to cancel any order before shipment at our discretion.

Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect orders that have already been confirmed.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

5. Shipping and Delivery

Shipping Methods

We offer the following shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – Available for orders over $50 via EMS (15-25 business days after shipping)

Shipping Areas

We proudly serve customers globally, excluding Asia and select remote areas. Please note that international customers are responsible for any customs fees, taxes, or import duties imposed by their country.

Delivery Issues

While we ensure careful packaging and tracking for all shipments, we are not responsible for delays caused by shipping carriers, weather, customs processing, or other factors beyond our control. If your package appears damaged upon delivery, please note this with the carrier and contact us immediately.

6. Returns and Exchanges

Return Policy

We accept returns and exchanges within 15 days of your receipt date. To be eligible for return or exchange, items must meet the following criteria:

• In original, unworn condition
• Unwashed and unaltered
• All original tags attached
• In original packaging

Return Process

1. Submit your return request via email to [email protected] within 15 days of receiving your order
2. Wait for authorization (we will provide a Return Authorization Number)
3. Package items securely in original condition with all tags attached
4. Ship your return to our returns address using a trackable method
5. Wait for processing (3-5 business days after we receive your return)

Refunds

Refunds will be issued to your original payment method within 7-10 business days after we receive and process your return. Please note:

• Original shipping fees are non-refundable
• Return shipping costs are your responsibility
• Exchange items will be shipped once the return is processed

International Returns

International returns are accepted following the same policy. Customers are responsible for any customs fees or international shipping costs associated with returns.

7. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of J. Valentine or our content suppliers and is protected by international copyright laws.

The J. Valentine name, logo, and all related product and service names, designs, and slogans are trademarks of J. Valentine or its affiliates. You may not use such marks without our prior written permission.

You may not reproduce, distribute, modify, display, perform, or use any content from our Site for commercial purposes without our express written consent.

8. Limitation of Liability

To the fullest extent permitted by law, J. Valentine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your access to or use of or inability to access or use the Site
• Any conduct or content of any third party on the Site
• Any content obtained from the Site
• Unauthorized access, use, or alteration of your transmissions or content

In no event shall J. Valentine’s aggregate liability for all claims relating to the Site exceed the greater of one hundred US dollars (US $100) or the amount you paid J. Valentine, if any, in the past six months for the products giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations and exclusions may not apply to you.

9. Privacy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our Site, you agree to the collection and use of information in accordance with our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

Any dispute arising from these Terms or your use of the Site shall be resolved through good faith negotiations. If such negotiations fail, the dispute shall be submitted to mediation before pursuing other remedies.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. If we make changes, we will post the revised Terms on the Site and update the “Last Updated” date. Your continued use of the Site after any changes indicates your acceptance of the revised Terms.

12. Contact Information

Last Updated: October 2023

Thank you for choosing J. Valentine. We appreciate your trust in our avant-garde collections and are committed to providing you with an exceptional fashion experience that honors your individuality.